For MHA staff, Citrix is the only way to get into IMA when you are not connected to the agency's wired internet connections. However, before you use Citrix you first need to Download and Install Citrix Receiver:

To install Citrix Receiver: 

1. Follow this link.  http://citrix.com/downloads/citrix-receiver/windows/receiver-for-windows-latest.html#ctx-dl-eula 
   • Please NOTE:
     • You may need to scroll up slightly to click on *Download Receiver for Windows*
     • Do not click (Download File)
2. Install the downloaded file
3. After installing, you do not need to "add an account", simply click finish.
4. Go to the MHA citrix site via the staff resources page.
   • https://www.mhawestchester.org/staff-resources

IMPORTANT: You cannot use Citrix Workspace.  If you have already installed this client it needs to be uninstalled before you install Citrix Receiver.